What's New?
New Facebook Fan Page
Check out our New Facebook PageWINTER JACKETS ON SALE!
Save up to 36% on Alpinestars winter jackets in our online store!New Service Hours
To better serve our customers, our parts and service departments are now open Saturdays. Our Saturday hours are 12PM - 6PM.Specials
Vespa Soho Exclusive!
Want more horsepower? Piaggio 150 ‘LEADER’ motor hot camshaft $195!
Contact Service and Parts Department
Call Us
- 718 599 0440 (press 3 for Service, press 4 for parts)
Email Us
Customer Service Manager
- A.D. Crawford
Spare Parts Manager
- Daniel Heffer
Policies
No funny business! Here's how we conduct ours:
- All service is by appointment
- Email address is required for work estimates and completion notification purposes
- Labor rate is $99 an hour
- Minimum service charge is 1/2 hour labor for diagnostic and lift time
- Vehicles dropped off for routine maintenance must be picked up the same day if notice is given before 5 pm
- Vespa Soho does not install parts or accessories that were not purchased from our Parts Department
- Vehicles left for more than 24 hours after notification for pickup will be a charged $35 per day storage fee
Service & Parts
With over 2500 square feet of work space, 4 lifts, and a team of certified technicians, our sister store, carbon(-), can perform any repair or service you need for your Vespa or Kymco. Conveniently located at 42 Dobbin Street on the edge of McCarren Park, we are 2 blocks from the G train at Nassau Avenue and an easy walk from the Bedford stop of the L train.
Of course, for our Manhattan customers we still offer the convenience of dropping-off and picking-up at our Soho store (van-service is $24.95 each way). Or we can pick-up and drop-off your bike at your home (van-service charge dependent on location). Call our service advisors to schedule a time convenient for you.Busy New Yorkers will appreciate our new ‘express lane service’ for routine maintenance and tire service. When you make an appointment, routine maintenance scheduled for drop-off at our Brooklyn location will be ready the same day, and Soho appointments will be completed by the next day.*
Even if you don’t have an appointment, you can drop off your scooter anytime we are open in Brooklyn or Soho (Manhattan fee applies) for routine maintenance or a flat tire and we will service it on a ‘first come, first served basis’!
All repairs are done on an ‘Inspect and Report’ basis. We will perform a thorough inspection and diagnosis of any issues you have and contact you with an estimate for repairs and parts availability.
WARRANTY Repairs:
Please note that warranty repairs are subject to approval from the manufacturer, which sometimes may take a few days. For faster service, customers always have the option of paying up front, and we will gladly reimburse the full amount of the repair if/when the manufacturer authorizes the repair.
*Applies to scheduled maintenance and tire replacement of in-stock tires ONLY. All vehicles will be inspected for compliance with NY Vehicle Safety Law.
*Does NOT apply to vehicles requiring repairs to pass NYS safety inspection or waiting for customer authorization for repairs. Customers can pre-authorize repairs to facilitate faster service. Please speak to your service advisor for details.
Where to Find Us
Service: 42 Dobbin Brooklyn NY 11222
Please understand that due to parking, transportation and space constraints, we cannot receive or deliver vehicles for service on Saturday and Sunday in Soho.